Shannon is a leadership development consultant, facilitator, teacher, author, speaker and coach. She is one of the first 100 people in the world to earn her Master of Applied Positive Psychology (MAPP) degree from Penn. Shannon has trained over 1,000 Army sergeants in psychological resilience. She is the editor of a forthcoming book on strengths. Shannon is an honors graduate of Yale College, the London Academy of Music and Dramatic Art, and the Georgetown Leadership Coaching Program.